PLATFORM PROFILEZM
Zoom
0.90
B-index (V3.1)
GROWING GRAVITY
Capture0.645
Escape0.719
Key Structural Insight
Near bottom of SaaS lock-in. Commodity layer with network effects as only moat.
Eleven-Parameter Profile
Data Depth5/10
Memory3/10
Action4/10
Process6/10
Network7/10
Closeness7/10
Portability7/10
Substitutability7/10
Human Fallback8/10
Org Depth5/10
Momentum3/10
Capture Escape Extended
V3.1 Decomposition
| Component | Value | Formula |
|---|---|---|
| CES₄ capture core | 0.4429 | CES(d, m, a, p) |
| Knowledge synergy σₖ | 0.3873 | √(d · m) |
| Operability synergy σₒ | 0.4899 | √(a · p) |
| Synergy boost | 1.1316 | 1 + 0.3·(σₖ + σₒ)/2 |
| Org-depth multiplier | 1.2500 | 1 + 0.5·o |
| Momentum multiplier | 1.0900 | 1 + 0.3·t |
| Total Capture | 0.6452 | c·(1+0.5n)·core·syn·org·mom |
| CES₃ escape core | 0.7326 | CES(x, s, h) |
| Feedback attenuation | 0.8450 | max(0.3, 1 − 0.35·core) |
| Total Escape | 0.7190 | ε + escCore · feedback |
| B = Capture / Escape | 0.90 | 0.645 / 0.719 |
Scoring Rationale
High usage. But very high substitutability (Teams, Meet, Webex). Recordings exportable. No accumulated state. IT changes link, users follow.
Parameter Sensitivity
MARGINAL B-INDEX CHANGE PER ±1 SCORE SHIFT
CLOSE7+0.26
MEM3+0.16
ACT4+0.14
DATA5+0.12
PROC6+0.11
PORT7-0.07
SUB7-0.07
ORG5+0.07
FALL8-0.07
NET7+0.07
MOM3+0.05
+ raises B (deepens lock-in)− lowers B (aids escape)
Comparable Platforms — SaaS & Cloud (9 peers)
| # | Platform | Ticker | B-index | Zone | |
|---|---|---|---|---|---|
| 01 | Palantir | PLTR | 9.66 | BLACK HOLE | Profile → |
| 02 | SAP | SAP | 7.21 | BLACK HOLE | Profile → |
| 03 | AWS | AMZN | 6.85 | BLACK HOLE | Profile → |
| 04 | Microsoft 365 | MSFT | 4.73 | BLACK HOLE | Profile → |
| 05 | Salesforce | CRM | 4.54 | BLACK HOLE | Profile → |
| 06 | Adobe Creative Cloud | ADBE | 4.38 | BLACK HOLE | Profile → |
| 07 | Snowflake | SNOW | 3.67 | BLACK HOLE | Profile → |
| 08 | Google Workspace | GOOG | 2.68 | BLACK HOLE | Profile → |
| 09 | Slack | CRM | 2.52 | BLACK HOLE | Profile → |