Black Hole Index™
A quantitative structural lock-in measurement instrument for digital platforms
The Problem
No standardized tool exists for measuring how difficult it is to leave a platform. Regulators, investors, and policymakers assess lock-in qualitatively — through narrative, surveys, and ad hoc expert testimony.
The Solution
BHI produces a single number — B = Capture / Escape — measuring structural lock-in for any platform. 11 parameters scored on anchored 0-10 rubrics, CES aggregation with synergy corrections. 100 platforms scored across 12 sectors.
B < 1 = users can leave freely. B > 2.5 = structurally trapped. B > 5 = infrastructure-level lock-in.
Validation
Tested against real-world retention data from SEC filings, CIRP surveys, and industry reports. Exceeds the empirical evidence HDI and HHI had at introduction.
Key Findings
| Platform | B Score | Lock-in driver |
|---|---|---|
| 17.0 | IS mobile internet in China | |
| Synopsys/Cadence (EDA) | 13.0 | Cannot design chips without them |
| Palantir | 9.7 | Classified data + government procurement |
| Visa | 8.8 | 4.9B credentials, neither side can leave |
| SAP | 7.2 | $100M+ migration cost, 3-5 year timeline |
| MS Copilot | 4.7 | Worst NPS (-19.8), highest AI lock-in |
| ChatGPT | 2.0 | Popular but structurally replaceable |
| Netflix | 1.0 | 325M subscribers, near-zero lock-in |
Lock-in is not about quality, popularity, or user satisfaction. It is about structural escape cost.
Applications
ivan.savich@blackholeindex.com
linkedin.com/in/isavich · @BlackHoleIndex